July 15, 2012Singapore0
Case: Insured - Cyber Breach Response
Location: Singapore manufacturing company
Brief: A Singapore based manufacturing company discovered they had been the victim of a cyber-attack. 24 hour operations had slowed overnight and by the time management woke to respond to the incident, production was virtually zero.
Outcome: The client was covered under a Cyber Insurance policy. RP-DS were deployed as the Cyber Incident technical experts and were on-site within 2 hours of notification. RP-DS assisted the client in cleaning systems, removing malware and identifying key systems they needed to get production back up and running and minimise loss. A detailed cyber incident report by RP-DS showed the method the attackers had used to penetrate the client’s security and establish the attacker’s activity and manual deployment of malware on affected systems.
A more serious outcome was prevented. RP-DS assisted the client in restoring systems and resuming production within 48 hours. Thanks to cyber insurance coverage the client benefited from immediate response and professional fees covered under the insurance policy.
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